In short
A provider's standard rules that form part of your contract. Among other things they set out how long you're tied in, how you cancel, when you're paid, what happens if something goes wrong and how liability is arranged. Check that they can be found and carry a version date — without terms you are effectively signing a blank page.
Related terms
- Commission
- Service costs
- Payout frequency
- Contract term (duration)
- ERE reward (charge point reimbursement)
- Net result
- Fixed rate per kWh
- Notice period
- Tacit renewal
- Indexation (CPI)
- ERE price (market price)
- Calculation value
- Gross market value
- Selling costs (market costs)
- Subscription (fixed costs)
- Price risk
- First payout
- Minimum volume
- Early termination
- Exit fee
- Right of withdrawal (cooling-off period)
- Liability cap
- Unilateral change
- Forfeiture period (complaint period)
What does your charge point earn?
Compare the booking service providers on commission, service costs, payout and contract term.
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