In short
If you as a consumer enter into an agreement online or at a distance, you generally have a 14-day cooling-off period in which you can withdraw from it. The provider must inform you about this; if the terms say nothing about those 14 days, that is a red flag.
Related terms
- Commission
- Service costs
- Payout frequency
- Contract term (duration)
- ERE reward (charge point reimbursement)
- Net result
- Fixed rate per kWh
- Notice period
- Tacit renewal
- Indexation (CPI)
- ERE price (market price)
- Calculation value
- Gross market value
- Selling costs (market costs)
- Subscription (fixed costs)
- Price risk
- First payout
- Minimum volume
- Early termination
- Exit fee
- Terms and conditions
- Liability cap
- Unilateral change
- Forfeiture period (complaint period)
What does your charge point earn?
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